ABOUT RELOOPO

A device you need.
Details you can check.

Refurbished iPhone and iPad, with clear condition grades, battery guarantees and support when you need it.

Editorial illustration of an iPhone and iPad together on a desk.
Editorial illustration. Product images show models, not the individual device you will receive.

Good technology should stay useful.

Reloopo is an independent online retailer operated by RELIIIFE LIMITED in Hong Kong. We sell refurbished Apple iPhones and iPads for people who want to choose by their needs, rather than buy new by default.

That choice needs clear information. We explain cosmetic condition, state the minimum battery health and show model-specific specifications and accessories. You can compare what matters before you order.

Know what you are choosing.

Every grade is checked for functionality. The visible difference is cosmetic wear; each grade also carries a minimum battery-health guarantee.

Acceptable

Visible signs of use. A practical choice when cosmetic marks do not bother you.

≥ 80%Minimum battery health

Good

Lighter cosmetic wear. A balance of appearance and price.

≥ 90%Minimum battery health

Excellent

Minimal marks for a cleaner appearance. Still refurbished, not factory-new.

≥ 95%Minimum battery health

Battery-health percentages are guaranteed minimums, not upper limits or promises of battery life. Product-specific information takes priority: the current iPhone 8 has a new third-party replacement battery installed by Reloopo, not manufactured by Apple.

Compare the grades
Editorial illustration of an iPhone beside protective packaging and a charging cable.
Editorial illustration. Product images show models, not the individual device you will receive.

The details belong beside the product.

Compare the exact model, storage and colour you want. Check its network compatibility, included accessories and battery information on the product page. If a particular SIM configuration or plug type matters, ask us before ordering.

Contact Reloopo

Support after the order, too.

12-month warranty

Read the coverage and exclusions, and contact our team if your device needs support.

Read the warranty

30-day free returns

If the device is not right for you, follow our published return process and contact us before sending it back.

Read the returns policy

Delivery for your destination

Orders usually dispatch from Hong Kong within one business day after payment and required verification. Transit time is separate. Select your country for current delivery information and review any applicable taxes or duties at checkout.

Delivery information

Who is behind Reloopo?

Reloopo is operated by RELIIIFE LIMITED, an independent retailer based in Hong Kong. We are not affiliated with or authorised by Apple.

Learn more about our company

Legal business name
RELIIIFE LIMITED
Business address
Flat/Room 2, 8/F, Block 1, Harbour Centre, 1 Hok Cheung Street, Hung Hom, Kowloon, Hong Kong
Customer support
support@reloopo.com

24-second product overview. Illustrative imagery; warranty and returns are subject to the published policies.

Your next device, explained.

A short look at our iPhone and iPad range, battery minimums and after-sales support. Turn on captions in your language.

Read the video transcript

Choose from our refurbished iPhone and iPad range. Check the exact model and specifications on the product page.

Minimum battery health: Acceptable 80%, Good 90%, Excellent 95%. These are minimum guarantees, not runtime promises.

12-month warranty and 30-day free returns under our published policies. Explore the details at Reloopo.